Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data siloes, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale.
With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more. Trusted by over 4,000 brands across ecommerce, retail, not-for-profit, education, financial services, and other sectors, Dotdigital enables marketers across the globe. Headquartered in London and established in 1999, Dotdigital is focused on building trusted, connected, and future-proofed solutions that empower customer-obsessed businesses. Learn more at dotdigital.com.
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Most loved features
Easy Email
Intuitive drag-and-drop editor for efficient email creation.
Ecommerce reporting
Detailed analytics and ROI tracking.
Deliverability
Robust infrastructure to optimize inbox placement.
Omnichannel
Expand your reach across SMS, social, Google, WhatsApp, and more.
AI
Advanced AI for effortless campaign creation and powerful insights.
Sustainability
The first and only carbon-neutral cross-channel marketing platform.
Single Customer View
Consolidated customer data for better decision making.
Award-winning support
Expert assistance, whenever you need it.
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Delivering measurable impact across industries, we help both established enterprises and ambitious startups achieve sustainable success.
What our clients say
As a very lean team, the automated marketing programs are almost like having another employee. Once built, I can just leave them to fly, with the occasional refresh and tighten up of functionality. Their tech support is instantaneous and second to none, and our account manager, Dil goes above and beyond continuously.
Digital Marketing Manager DD Frames Online LTDFrom acquisition to conversion this is a complete solution that we can trust to accelerate our business. The strong automation capabilities allow us to move faster and efficiently while closing the gap between marketing & transactional emails.
Helen of Troy Digital Marketing ManagerWe were able to be up and running in a very short time frame. The out-of-the-box connectors with our CRM system have really been a game-changer and have allowed us to deploy local customer journeys that are driving brand awareness, and customer loyalty and engagement.
Polaris Regional Chief Information OfficerAbsolutely everyone we come into contact with is friendly, capable, and extremely helpful. We are served 24/7 at our beck and call. In addition, the platform is very powerful and user-friendly. We can unreservedly recommend Dotdigital…
Ecommerce Manager QleverWe’ve compared Dotdigital with the competition in Europe and around the world and came to realize they meet our needs in terms of price, flexibility, and scope of services we need. On top of this, once you experience their friendly support you won’t want to switch your Marketing Automation provider.
