AI Chatbot Agency

We design and build smart chatbots that streamline customer interactions and reduce workload for your team. Our chatbot solutions can chat with millions of customers at once, and give clear, accurate, human-like answers every time.

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Automate interactions with AI chatbot development services

At chilliapple, a leading AI chatbot development company, we sit at the crossroads of conversation design and engineering. We begin by understanding how your organisation communicates, the data, tone, and tools that shape those conversations. We map everything and integrate your chatbot with your existing systems like CRMs, helpdesks, product databases, or booking software. We ensure information flows smoothly between platforms and people with meaningful interactions.

We build intelligent chatbots that work the way your business does. They engage customers naturally and answer questions with accuracy. Our chatbot solutions can perform tons of tasks like checking orders, booking appointments, or logging support requests. They can also smoothly hand over conversations to your team to ensure no query gets lost.

Chatbot Consultation

Before building your chatbot, we define a clear strategy. Our consultants and chatbot services team analyse how your business communicates, your customers’ needs, and the data that supports those interactions. We create an actionable roadmap that ensures your chatbot adds measurable value from day one.

Custom AI Chatbot Development

We build bespoke AI chatbots tailored to your needs. Each bot is designed to think smart, sound natural, and reflect your brand identity. Our chatbot development services empower you with bots that respond intelligently and guide users. They integrate smoothly with your existing systems and simulate human-like interactions.

Chatbot Optimisation

Using real-time analytics, we continually refine your chatbot’s conversations to improve accuracy, tone, and performance. As your partner chatbot development company, we ensure a well-optimised bot that evolves alongside your business goals. So, users get smarter responses and faster resolutions via bots.

AI Chatbot Integrations

We can seamlessly connect your chatbot with the tools and platforms your business relies on. Our chatbot developers enable smooth integration with CRMs, ERPs, eCommerce systems, helpdesks, and social channels. Our integration process ensures data flows smoothly, creating a unified experience across every customer touchpoint.

GPT-Driven Chatbots

Harness the power of GPT technology to build chatbots that truly understand context and communicate naturally. Our GPT-based chatbots deliver intelligent, natural responses and automate routine tasks. Our AI chatbot app development services, powered with GPT, help you enhance customer engagement across multiple business functions.

Ongoing Maintenance

Once your chatbot goes live, we don’t stop there. Our team provides proactive monitoring, updates, and enhancements to keep it performing reliably. As your chatbot agency, we can keep your solutions aligned with the latest technologies. We enable lasting efficiency and boost customer satisfaction.

Ready to elevate customer conversations with AI?

We can build a smart chatbot tailored to your business goals.

How we build high-performance, secure AI chatbots

Chatbot development isn’t just about technology. Rather, it’s about thoughtful design, user trust, and long-term performance. At chilliapple, we follow proven development standards that combine creativity, precision, and compliance.

Bespoke design

We tailor bots around your workflows, brand voice, and business goals.

Intent-based responses

Our chatbot developers use advanced NLP (natural language processing) and machine learning to enable bots to comprehend user intent.

User-focused development

We design from real user data that connects naturally and enhances the overall user experience.

Multichannel support

Our bots deliver consistent, seamless interactions across platforms from websites to social channels.

Continuous performance monitoring

We regularly test and optimise bot behaviour to ensure fast, reliable, and secure performance over time.

Sentiment analysis

Bots can detect tone and emotion and reply with empathy to create engaging conversations.

Data protection & privacy

We build with GDPR compliance and privacy-by-design principles to maximise data security.

Robust security protocols

We deploy encryption, secure data storage, and regular audits to protect your data from threats.

Industry-specific compliance

Whether in healthcare, finance, or retail, our bots adhere to all relevant legal and regulatory standards.

Collaborative approach

We align every solution with your internal systems, processes, and compliance needs.

Training

Our comprehensive training empowers your team to manage, monitor, and maintain your bot easily.

chilliapple builds specialised chatbots

As a trusted agency for AI chatbot development London, we tailor bots for automating or streamlining specific business functions. Each built can simplify processes, boost efficiency, and deliver seamless user experiences. From sales and support to internal operations, our chatbots are crafted to work smarter for your goals.

Sales chatbots

These bots qualify prospects, answer key questions, book meetings, and help you convert visitors into leads. They can help you enhance customer experience significantly.
Customer support bots

We build support bots that can pull live data from your knowledge base and handle complex issues. They can also automate customer support for handling simple or complex queries.
eCommerce & service bots

Enhance the buying journey with bots that help users find products, check availability, or schedule services. They guide customers from query to checkout.
Multilingual chatbots

Engage global audiences with AI chatbots that communicate naturally in multiple languages. We can help you launch reliable bots across regions and cultures.
Enterprise bots

Enterprise AI chatbot development service empowers you with bots that drive efficiency, cut delays, and keep your organisation connected.
Data-driven AI bots

Turn conversations into insights with bots that learn from data, adapt to user behaviour, and help you make smarter business decisions.
AI voice bots

Enable natural, hands-free conversations with voice bots that understand context and respond intelligently. We enhance customer and employee communication with conversational AI bots.

Why build AI chatbots?

AI bots are now redefining how businesses connect with customers and manage operations. They make every interaction smarter, faster, and accurate.

24/7 Support

Deliver instant, round-the-clock support that keeps customers engaged and satisfied at every touchpoint.
Task automation

Automate repetitive workflows like FAQs, bookings, and product queries to free up valuable resources.
Actionable insights

Gain real-time visibility into customer behaviour and preferences through intelligent data tracking and analysis.

Cost-effective

Reduce operational costs while scaling effortlessly to handle millions of interactions simultaneously.
Personalised experiences

Offer tailored recommendations and contextual responses that make every customer interaction feel personal.
Seamless integration

Connect effortlessly with your existing tools and systems for a unified digital experience across platforms.

Onboard Brands

Limitless Travel

Transfer Travel

Smessage.it

Lowland Rescue

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Why chilliapple?

Most chatbots do little more than answer FAQs. They are helpful at first, but soon forgotten. At chilliapple, our AI based chatbot development services are focused on actual contribution. Our bots lighten your team’s workload, accelerate sales, and ensure customers always get the right answers, right when they need them.

We see chatbots as capable digital teammates. We design them to guide, suggest, and solve. Behind every conversation lies thoughtful UX, solid business logic, and adaptive technology that evolves with your strategy. As your chatbot agency, we empower you with a bot that saves time, cuts costs, or drives revenue.

We start with people, defining who the bot serves, what it solves, and how success is measured.
Each chatbot is tailored around your systems, workflows, and brand for a seamless, scalable fit.
We design natural, user-friendly conversations that deliver clear answers without confusion or dead ends.
Our AI choices prioritise accuracy, speed, and meaningful responses that add real value.
Every bot is engineered for fast performance, secure data handling, and transparent compliance.
Our goal is to create chatbots that drive results, not just conversations.

What our clients say

Excellent partner and a breathe of fresh air when it comes to communication. Timescales and reaction times are as promised with clear pathways to fixing any issues with the website.

Great account management and the development completed has made a big impact on the success of our E-Commerce platform.

Charlie McNeill

Chilliapple have been the fuel in our companies engine for the past year by helping us to develop the signature product and get it launched. Avatar is ready for use thanks to Chilliapples tremendous technical delivery design and delivery process.

Jeff Nogosek

Chilliapple have been providing their Gold support package for just over six months and we have found them to be excellent in all respects. Chilliapple have updated our Magento site to the latest version, resolved our outstanding bugs, found a cheaper hosting solution and installed a new payments system. They are easy and transparent to deal with and any additional costs are outlined before they start any work. Highly recommended.

Mark Burley

Their communication skills and ability to complete the project within budget and timescale were impressive.

After the launch of the website, the client received feedback from customers concerning a better UX, and Chilliapple Ltd. was able to update easier than before. They communicated through Campfire and had weekly updates through Zoom meetings. Overall, the team provided a good value for the budget.

Luisa Coates Thermapen

Good Knowledge of Magento: Chilliapple was recommended to us for their Magento knowledge which has proved to be excellent. We worked with Bowo and Vipin to migrate and upgrade our existing Magento shops to a new UK Fast server with additional features and plug ins installed resulting in a faster admin than we previously had. I would recommend Chilliapple for Magento especially multiple shops.

Steve Long Merlin Workwear

Having gone through the process of having new Magento sites brought online a couple of times now, I have to say that Dean and the team at Chilliapple have made our latest project as smooth as can be possible.

From my experience, I can’t imagine that any new website is a trouble-free project. However, Chilliapple have worked tirelessly to ensure that obstacles and hurdles have been dealt with as quickly and efficiently as possible. Would I recommend? I already have… Twice!

Richard Smith Niton999

Great work with the team at Chilliapple. They undertook our website maintenance from a previous developer and they have managed to accommodate many of our initial needs, including an upgrade to Magento 2.4.

Since then, we have overcome many more requests to improve website and shopping functionality and while I personally will not be overseeing their work anymore, I trust though that Versapak are in safe hands and that they can meet any new challenge that may arise.

Jeremy Graham Versapak

Our Magento multistore was up and running on time and working as expected.

Sandra Simion our contact, gave us excellent customer support throughout the set-up process, she was immensely helpful and understanding. Sandra helped us purchase the correct modules and explained how they worked, Vipin sent us video demonstrations and advice too. [+]

Amanda YJ Europe Ltd

I've worked with many web agencies in the past and ChilliApple certainly shine above the rest. Our account manager Bowo has been extremely attentive and pro-active, without whom we would not have been able to deploy our Magento 2 migration by the end of 2020.

We're very pleased at the hard work and patience that Bowo and the development team have put into this project, especially as we were working long hours towards the end. I look forward to continued work with ChilliApple in 2021!

Laura Lam Phoenix Medical

Our website is built in Prestashop, and finding credible developers to maintain and progress the site was very difficult once we had made the decision to move on from our current developer.

Chilli Apple initially upgraded and re-themed our site to a very high standard with excellent communication throughout. We went live with the update (which was quite a major undertaking as it had not been done for some time and a lot had changed) right at the beginning of the COVID fiasco. [+]

Kieron Miller Skirting4u

We have found the dedicated development service an excellent way to quickly expand our team and give complete flexibility.

Priya has been a great asset to the team and provided valuable knowledge and ability to resolve our development requirements.

Garth Hoggins UBT (EU) Ltd

Chilliapple has been the perfect fit for us. We needed a web development firm that we could trust to deliver on time and on cost. Chilliapple has provided that..

We're incredibly pleased with the quality of work that chilliapple have produced and how receptive they've been to new design iterations. A great company to work alongside with upfront and transparent pricing and delivery. [+]

Alex Nowak WorkOutDepot

We received a great customer service from ChilliApple. The team is very friendly and helpful. Highly recommended! Thanks to Nick, Seb, Vipin, Spencer and all the team!

Cedric Cleaningspot

chilliapple limited

4.7

Frequently asked questions

Is an AI bot right for my business?

Absolutely. If your business involves frequent customer queries or repetitive tasks, then you can save time and cost with an AI bot.

How long does it take to build an AI chatbot?

The total time to build the bot depends on your goals and the complexity of the project. We tailor each project to fit your specific needs and priorities.

Can you improve or upgrade my existing AI bot?

Yes. We can refine and integrate your current bot with advanced AI models or new business systems for better performance.

How do you keep AI bots secure?

We use encryption, secure hosting, and regular updates to protect your bot from potential threats and ensure data privacy.

How much does it cost to develop a custom AI chatbot?

The cost to make an AI bot depends on features, integrations, and complexity. We provide tailored quotes after understanding your specific goals and requirements.

Can AI chatbots integrate with my existing CRM or website?

Yes. We can connect your chatbot with any platform, like messaging channels, external systems, and others, to ensure seamless data flow and automation.

Do AI chatbots need ongoing maintenance?

They do. Regular updates and optimisation from the best chatbot companies can keep your bot accurate, secure, and aligned with evolving customer needs.

AI Chatbot Agency

Automate interactions with AI chatbot development services

Chatbot Consultation

Custom AI Chatbot Development

Chatbot Optimisation

AI Chatbot Integrations

GPT-Driven Chatbots

Ongoing Maintenance

Ready to elevate customer conversations with AI?

How we build high-performance, secure AI chatbots

Bespoke design

Intent-based responses

User-focused development

Multichannel support

Continuous performance monitoring

Sentiment analysis

Data protection & privacy

Robust security protocols

Industry-specific compliance

Collaborative approach

Training

chilliapple builds specialised chatbots

Sales chatbots

Customer support bots

eCommerce & service bots

Multilingual chatbots

Enterprise bots

Data-driven AI bots

AI voice bots

Why build AI chatbots?

24/7 Support

Task automation

Actionable insights

Cost-effective

Personalised experiences

Seamless integration

Want to see our recent work?