Jade Fisher

Jade Fisher Senior Account Manager

I am a Senior Account Manager at chilliapple, where I have spent over three years helping clients bring their digital ambitions to life. My journey here began as an Account Executive, and through dedication, continuous learning, and a passion for client success, I worked my way up to my current role. This progression has given me valuable insight into every stage of the client relationship, from initial conversations to long-term strategic growth.

Over the years, I have been fortunate to work alongside a wide variety of clients, each with their own unique goals, challenges, and expectations for me to manage. I’ve been closely involved in projects such as server migrations, platform upgrades, and website enhancements—each one an incredibly rewarding experience, especially when I see the tangible positive impact these changes bring to a client’s business. As a natural problem solver, I find great satisfaction in overseeing projects from start to finish and ensuring the outcome not only meets but exceeds expectations.

Part of my journey has also involved developing and refining chilliapple’s support options, ensuring that our clients benefit from a truly bespoke and tailored service that works best for them. I take pride in building solutions that are flexible, reliable, and rooted in collaboration. Over the past few years, we’ve seen new additions to our support options, including Conversion Rate Optimisation Audits and UX/UI audits, all with the aim to continue growing client’s businesses.

My background in marketing, combined with a degree in Sociology and Criminology from Bournemouth University, gives me a unique perspective on understanding people and businesses. Alongside achieving a Key Account Professional certification, these experiences have strengthened my ability to build meaningful relationships and manage complex accounts with confidence.

I also make it a priority to stay engaged with industry trends and innovations. Each year, I attend Meet Magento, which gives me fresh insights into the evolving world of eCommerce and helps me bring new ideas back to my clients.

Above all, I am driven by a commitment to open communication and trust. I believe the best results come from working as true partners, and I strive to ensure every client experience is not only successful but also enjoyable from start to finish. This is the chilliapple way!

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