Our Healthcare Software Development Services
We deliver custom systems across the full patient and clinical journey, from patient-facing apps through to back-office clinical operations.
Our featured work
Delivering measurable impact across industries, we help both established enterprises and ambitious startups achieve sustainable success.
How AI Is Transforming Healthcare Software Support and Maintenance
Healthcare software doesn't stop needing attention once it's live, and AI is changing how that ongoing care actually works. Rather than waiting for something to break, AI-powered monitoring can flag unusual system behaviour, security risks, and performance dips before they affect clinical staff or patients. Our healthcare software support and maintenance service brings AI-assisted monitoring together with the fundamentals, so your clinical systems stay ahead of regulatory change and evolving patient needs rather than just reacting to them:
AI-powered anomaly detection – spotting unusual system behaviour or security risks before they escalate
Predictive performance monitoring – flagging slowdowns or capacity issues ahead of time, not after clinicians notice
Security vulnerability monitoring and managed patching – identifying emerging vulnerabilities and helping ensure updates are tested and deployed safely
Ongoing bug fixes and feature updates – so the system evolves alongside your clinical workflows, not against them
Regulatory and compliance monitoring – keeping pace with changing standards as they land, rather than catching up later
Whether you need us to maintain software we built or take over support for an existing system, our team provides ongoing cover with a dedicated point of contact rather than a rotating support queue.
Ready to build healthcare software your clinical teams will actually use?
Start with a free discovery call to help us understand your requirements.
Let's Connect
Healthcare Organisations We Can Support
Our team partners with digital leads, CTOs, and clinical decision-makers across the healthcare sector. Every engagement begins by understanding your clinical setting and the patients you serve, well before any technology decisions are made.
NHS Trusts and Integrated Care Boards
Acute trusts, mental health trusts and integrated care boards looking for custom clinical systems, patient portals and digital transformation support, built with NHS information governance and CQC expectations in mind from the outset.
Private Clinics and Hospitals
Private healthcare providers and specialist clinics needing patient management, clinical record and billing systems shaped around their own clinical model and private patient population, rather than a generic off-the-shelf platform.
Charities and Hospice Care Providers
Charitable healthcare organisations delivering specialist care, needing case management, referral tracking and reporting systems built around the specific client groups and commissioners they answer to.
Digital Health Startups and MedTech Businesses
Digital health companies and medical technology businesses building a commercial product, looking for a development partner who understands the clinical domain and takes regulatory considerations seriously from day one.
Our Approach To Medical Software Development Services
There's no single fixed template for building healthcare software. What we follow instead is a structured, agile process that keeps your clinical and regulatory requirements at the centre of every stage.
We start by getting to grips with your clinical environment, your patient population, the systems you already run, and what you're obligated to comply with. Every project begins with discovery, and we only confirm the cost for development once we know exactly what we're building.
Before we design a single screen, we map out how clinicians and patients actually use the system, so we can see where things currently break down. Development stays in-house throughout, which keeps the codebase clean and means future changes are straightforward rather than a headache.
Testing and compliance reviews happen every sprint rather than waiting until the end, so problems surface early while they're still quick to fix. We plan go-live around your clinical calendar and support your staff through those first weeks of use.
Regulations shift, patient needs change, and software left unmaintained turns into a liability fairly quickly. For us, go-live marks the start of the relationship, not the finish line on a project.
Why Choose chilliapple as Your Healthcare Software Development Company
Choosing a healthcare software development company means trusting them with systems your clinical teams rely on every day. Here's what sets our approach apart.
No-nonsense delivery.
We don't hide behind jargon or inflated project plans. You get a clear scope, a transparent process, and a fixed price for development agreed after discovery, not before it.
Clear, accountable delivery.
Our project and account teams keep communication straightforward throughout the engagement, with direct access to the specialists working on your healthcare software.
Built around your clinical reality.
We don't start with a technology stack. We start with your clinical workflow, your patient population, and your compliance obligations, then design the system to fit.
A long-term partner, not a one-off vendor.
From discovery through to ongoing support, we stay involved after go-live because healthcare systems need to evolve as clinical and regulatory requirements change.
Data Security and Regulatory Alignment
Healthcare software holds some of the most sensitive data there is, so security can’t be left until the end. We build data protection into every stage of development and shape each project around the compliance frameworks that apply to your organisation.
UK GDPR and Data Protection - We plan how patient data is collected, stored and shared from the start. That way your system supports your UK GDPR obligations as it’s built, rather than needing fixes after launch.
NHS Information Governance - If your system connects with NHS services, we build with NHS information governance in mind. That includes the Data Security and Protection Toolkit (DSPT), the NHS’s own checklist for handling patient data safely, where it applies to you.
Secure Access and Encryption - Role-based access means staff only see the records they need for their job. Encryption protects patient data while it’s stored and while it moves between systems.
Medical Device and MHRA Requirements - Some healthcare software counts as a medical device. If yours might, we work with you during discovery to find out which MHRA requirements and standards apply to your product.
The right compliance framework depends on your product, your patients and your regulatory position. That’s why we scope it with you during discovery, so security and compliance are planned in from day one.
What our clients say
We're just about to hit our 1 Year anniversary working with Chilli Apple and it seemed like a apt time to give feedback on our experience so far!
After years of struggling to get straight answers, waiting days for replies & solutions it was an absolute breath of fresh air to work with the Chilli-Apple team, specifically Jade & Lauren! [+]
Pentland Wholesale
Chilliapple were fantastic with our project. With me not being the most technically minded, they managed to simplify everything and fully understand what we wanted whilst explaining the process and accurate timelines. Highly recommend.
Steven GentChilliapple accelerates company success Chilliapple have been the fuel in our companies engine for the past year by helping us to develop the signature product and get it launched. Avatar is ready for use thanks to Chilliapples tremendous technical delivery design and delivery process.
Jeff Nogosek Avatar
Their communication skills and ability to complete the project within budget and timescale were impressive.
After the launch of the website, the client received feedback from customers concerning a better UX, and Chilliapple Ltd. was able to update easier than before. They communicated through Campfire and had weekly updates through Zoom meetings. Overall, the team provided a good value for the budget.
Luisa Coates Thermapen
Good Knowledge of Magento: Chilliapple was recommended to us for their Magento knowledge which has proved to be excellent. We worked with Bowo and Vipin to migrate and upgrade our existing Magento shops to a new UK Fast server with additional features and plug ins installed resulting in a faster admin than we previously had. I would recommend Chilliapple for Magento especially multiple shops.
Steve Long Merlin Workwear
Great work with the team at Chilliapple. They undertook our website maintenance from a previous developer and they have managed to accommodate many of our initial needs, including an upgrade to Magento 2.4.
Since then, we have overcome many more requests to improve website and shopping functionality and while I personally will not be overseeing their work anymore, I trust though that Versapak are in safe hands and that they can meet any new challenge that may arise.
Jeremy Graham Versapak
I've worked with many web agencies in the past and ChilliApple certainly shine above the rest. Our account manager Bowo has been extremely attentive and pro-active, without whom we would not have been able to deploy our Magento 2 migration by the end of 2020.
We're very pleased at the hard work and patience that Bowo and the development team have put into this project, especially as we were working long hours towards the end. I look forward to continued work with ChilliApple in 2021!
Laura Lam Phoenix Medical
Our website is built in Prestashop, and finding credible developers to maintain and progress the site was very difficult once we had made the decision to move on from our current developer.
Chilli Apple initially upgraded and re-themed our site to a very high standard with excellent communication throughout. We went live with the update (which was quite a major undertaking as it had not been done for some time and a lot had changed) right at the beginning of the COVID fiasco. [+]
Kieron Miller Skirting4u
We have found the dedicated development service an excellent way to quickly expand our team and give complete flexibility.
Priya has been a great asset to the team and provided valuable knowledge and ability to resolve our development requirements.
Garth Hoggins UBT (EU) Ltd
We received a great customer service from ChilliApple. The team is very friendly and helpful. Highly recommended! Thanks to Nick, Seb, Vipin, Spencer and all the team!
Cedric Cleaningspot
Frequently Asked Questions
FAQ listings
Can you integrate healthcare software with our existing clinical systems?
Yes. We specialise in linking patient records, referral systems, and other clinical data sources so your team isn’t manually reconciling information across multiple systems. The exact approach will depend on the systems you already use, which we scope during discovery.
Do you build AI features into healthcare software?
Yes. We build AI-assisted functionality such as clinical decision support, predictive analytics, and intelligent triage tools where it adds genuine clinical or operational value, always developed alongside your clinical governance requirements rather than as a bolt-on.
How much does it cost to develop healthcare software?
Costs in the UK typically range from around £40,000 for a simple MVP to £400,000 or more for an enterprise system, depending on complexity, compliance work (UK GDPR, DSPT, DTAC, MHRA), and how much integration you need with systems like the NHS or an existing EHR. Budget for ongoing maintenance too, usually another 15 to 25% a year on top.
What are the advantages of developing custom healthcare software?
The biggest advantage is fit. Custom software is built around how your organisation actually works, giving you better compliance, smoother integration, and stronger protection for patient data. It also grows with you, without the unused features off-the-shelf platforms tend to bundle in, leading to more efficient workflows and a better digital experience for patients and clinical teams.
Do you offer support and maintenance for healthcare software after it has been deployed?
Yes, we do. Once your software's live, we stick around for bug fixes, security updates, and new features, so it keeps pace with your clinical and regulatory environment rather than falling behind it.